Publication Date: 10/06/2025

Deadline Date: 15/07/2025

Reference: TKR-20250610-FTS-30938708

Value of Contact: £ 11,215,142

Estimated Annual Value: £ 3,738,381

Type of Procedure: Services Contract

Nature of Procurement: Additional information (contract notice)

Description:

Soft Facilities Management (FM) Services
Reference number:ocds-h6vhtk-050f0a
II.1.3) Type of contract
Services
Special regime
Utilities
II.1.4) Short description
Procurement of Soft Facilities Management (FM) Services to include daily cleaning of railway stations, depots and offices, and periodic deep cleans at stations and depots, waste removal, and pest control across the Chiltern Railway network, including East West Railway.
II.1.7) Total value of the procurement
Value (including VAT)
13,458,171
Value (excluding VAT)
11,215,142
Currency
GBP
II.2) Description
II.2.1) Title
Contract/Lot No
1
II.2.2) CPV codes
Main CPV codes
45452000
90900000
II.2.3) Place of performance
NUTS code
UKG – WEST MIDLANDS (ENGLAND)
UKI – LONDON
UKJ1 – Berkshire, Buckinghamshire and Oxfordshire
II.2.5) Award Criteria
Quality
Name:Technical
Weighting:70
Price
Name:Price
Weighting:30
II.2.6) Estimated Value
Value (excluding VAT)
11,215,142
Currency
GBP
II.2.7) Contract dates (estimated)
Start
2025-09-01 00:00
End
2028-09-01 23:59
Duration
3 years 1 day
Possible extension
2030-09-01 23:59
Extended duration
5 years 1 day
This contract is subject to renewal
Yes
Description of renewals
Extensions will be granted dependent on meeting service level criteria and performance.

III)Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
Particular suitability
Small and medium-sized enterprises (SME)
III.1.3) Technical and professional ability
Additional technical selection criteria
Due to the environment Sentinel – PTS (Personal Track Safety) is required.
The Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation.
The Supplier shall comply with the following policies of the Purchaser:
• Drugs and Alcohol Policy.
• Anti-Tax Evasion Policy.
• Tax Policy.
• Anti – Fraud Policy.
• Equality, Diversity and Inclusion Policy.
• Anti Bribery Policy.
• Health, Safety, Environment and Crime Policy.
• Code of Conduct for Business Partners.
• Social Media Policy.
• Acceptable Use Policy (IS).
• Responsible Procurement Policy.

IV)Procedure
IV.1) Description
IV.1.1) Type of procedure
Competitive flexible procedure
IV.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at
Chiltern Railways will shortlist suitably qualified suppliers off the
dynamic market ‘RISQS’ using Product Code H.G.2.1 Contract Cleaning Services (Office, Station & Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo.
The tender award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services.
Chiltern Railways is seeking to appoint a single supplier.
IV.2) Administrative information
IV.2.1) Tender period dates
Estimated award decision date
2025-09-01 23:59
IV.2.2) Tender submission deadline
2025-07-15 23:59
IV.2.4) Languages in which tenders or requests to participate may be submitted
English

VI)Complementary information
Link to source/bidding documents
https://www.find-tender.service.gov.uk/Notice/031132-2025
Conflicts assessment prepared/revised
Yes
VI.5) Date of dispatch of this notice
2025-06-10 09:37

VII)Changes/Modifications

Awarding Authority:

Official name: THE CHILTERN RAILWAY COMPANY LIMITED Postal address: 1 Admiral Way Town: Sunderland Region: UKC23 Postal code: SR3 3XP Country: United Kingdom Contact Person: Iain Alexander Email: [email protected]