Why has the Federation launched this initiative?

Clients, especially in public sector and commercial environments, are placing more weight on health and safety credentials. SAM (Safety Accredited Member) is an accreditation scheme created by the Federation, tailored for the specific risks and practices of window cleaning. It allows you to demonstrate your competence, reassure clients, and stand out from the competition, whether you’re bidding for tenders, sending a quote, or simply trying to win more business.

How will this benefit your business?

  • Builds client confidence in your safety standards.
  • Helps you win and retain contracts, even small jobs.
  • Differentiates your business in a competitive market.
  • May reduce the need to pay for schemes like CHAS, SafeContractor, or Constructionline.
  • Many customers already accept SAM as an alternative. The Federation aims to register SAM under SSIP so members can drop other schemes entirely.

“I already have CHAS / SafeContractor — why do I need SAM?”

These are general schemes. SAM is window cleaning-specific. It reflects industry-specific risks, uses window cleaning-specific training (IOSH Cleaning Windows Safely), and offers access to technical safety advice from the Federation. With SAM, members may eventually be able to reduce their reliance on other costly accreditations.

Is SAM mandatory?

If you have 5 or more employees, the SAM support package is included in your membership. You’re not required to apply immediately, but it’s ready when you are. For businesses with 1–4 staff, SAM is optional and can be added anytime for £110 + VAT.

What’s involved in applying?

The application is straightforward and takes around 30 minutes. If you already have CHAS, SafeContractor, or similar, you may be able to fast-track the process. Step-by-step guidance, templates, and support are all included as part of your membership.

What about IOSH “Cleaning Windows Safely” training?

Training is required only for window cleaning staff. The IOSH Cleaning Windows Safely course is a one-day, in-person training priced at £175 + VAT for members. An online version is currently in development to make access even easier.
We recognise the challenges of getting staff trained, including time off the tools, travel, and cost, so we’ve adopted a flexible approach.

Under the current amnesty, it is not required to have all staff IOSH certified in year one. We do ask for a commitment to make progress toward this over time as members gradually work towards 100% compliance.

What about public sector or government work?

The Crown Commercial Service writes the contract and tender wording used by most UK public sector organisations including local councils, housing associations, the NHS, education providers, and major cleaning/FM contractors.
Their new framework came into effect in September 2025 and now requires: FWC membership, IOSH Cleaning Windows Safely training, and SAM accreditation.

These requirements will increasingly appear on contracts. We encourage members to get ahead of this so they are ready to show proof of certification when needed and avoid risking contract loss during renewal.

I’m really busy — do I need to act now?

No, there’s no deadline. But if you’ve already paid for SAM, why not get the benefit? Even if you’re just quoting for work, SAM is a valuable tool to boost your credibility and trust.

How do I apply or find out more?

Visit: https://f-w-c.co.uk/sam-safety-accreditation-scheme
Or contact the office and we’ll walk you through it.